Terms and Conditions
ACCEPTANCE OF ORDERS
All orders are subject to the approval of the Headquarters office regarding price, quantities, and artwork. Before processing, orders must include complete shipping, billing, garment and decoration information and must be accompanied by an authorized customer signature, a purchase order, or full payment.
Orders are accepted at the price in effect at the time of receipt. Prices subject to change without notice. Orders of predominately one size or large, extra large or larger sizes, or fewer than 48 units are subject to a 15 percent or $50 surcharge, whichever is greater. Prices do not include royalties. All new artwork is subject to a minimum $50.00 (A) art charge.
Specific delivery requirements must be indicated and approved at the time orders are placed. Modification to or cancellation of orders must be made in writing to the Headquarters office at least 30 days prior to ship date. An order cannot be canceled once an acknowledgment has been sent or merchandise has been put into production. MV Sport does not assume responsibility for delays caused by conditions beyond our control.
Net 30 days for credit approved accounts. All orders are subject to credit approval prior to processing. MasterCard, VISA, Discover and American Express accepted. A 3 percent service charge will be applied if a credit card is used to pay an outstanding invoice. C.O.D. shipments are not available.
PACKAGING AND SHIPPING
Unless otherwise requested, jackets are placed on hangers and shirts are folded. All goods are bulk packed in heavy-duty cartons. A handling charge may be applied to your order. Orders are shipped F.O.B. Headquarters via UPS or Common Carrier Ground. Priority and Air shipments are also available.
Undecorated or random decorated samples are available at the published “up to 72 units” price. Undecorated samples may be returned within 5 days of receipt if in as new condition. Freight charges are not refundable on samples. Nonrefundable embroidered samples require a $400 (A) minimum tape and running charge. Nonrefundable print samples are $200 (A) per color.
MV Sport guarantees materials and workmanship on all merchandise. The finest dyes are used, but exact color matches between dye lots and complete color fastness in all dark colors cannot be guaranteed. Some shrinkage in garments is unavoidable. To extend garment wear, washing and care instructions are attached to each garment.
At times, supplies of materials, such as cotton, nylon, polyester, and acrylics are limited. We reserve the right, when necessary, to substitute materials of equal or better quality, which have similar, style and comfort characteristics. This "reservation" will help MV Sport deliver our high quality sportswear to you as quickly as possible.
MV Sport backs all the fine garments we sell. All garments must be inspected before embellishing. Garments decorated by anyone other than MV Sport cannot be returned. Claims of defective merchandise must be made within 5 days of receipt of goods. Only defective merchandise that is not in agreement with the order will be accepted for credit or replacement. In the event of a return, a return authorization number must be obtained from the Headquarters office. Please include your account number, invoice number, and reason for return.
Shipments within 5 percent of the total order, either over or under, are considered complete.